This refers to the process of purchasing airline travel documents directly from airline representatives or third-party vendors located within an airport terminal. This can involve interactions at a physical ticket counter or the use of self-service kiosks. For example, a traveler might arrive at the airport without pre-booked travel arrangements and secure a seat on a departing flight through this method.
While online booking has become prevalent, this approach retains relevance, particularly for travelers dealing with last-minute changes, missed connections, or those who prefer face-to-face assistance. Historically, this was the standard procedure before widespread internet access. Though less common now, it offers a tangible solution in urgent or unforeseen circumstances and provides personalized support for complex itineraries. This immediacy can prove invaluable when dealing with time-sensitive travel needs.